Privacy Policy

Effective Date: August 1st, 2025

Simorgh Bridge Foundation (“the Foundation”, “we”, “our”, or “us”) is committed to transparency and safeguarding the privacy and personal information of our donors, members, volunteers, and other stakeholders. This Privacy Policy explains how we collect, use, disclose, and protect your information in compliance with applicable privacy laws in Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial regulations.

By accessing or using our website, services, or communications, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information You Provide

We may collect personal information directly from you when you interact with the Foundation, including (but not limited to) when you:

Become a member or donor
Make a donation
Subscribe to our mailing list
Contact us via email, phone, or other channels

The information we may collect includes:

Full name
Email address
Mailing address
Telephone number
Payment information (processed via secure third-party payment processors)
Donation history
Membership status

b. Information Collected Automatically

When you access our website, certain information may be collected automatically, including:

Internet Protocol (IP) address
Browser type and version
Device type and operating system
Pages visited and time spent on the site
Referring website or source

We may use cookies, tracking pixels, and similar technologies to enhance user experience, analyze traffic, and improve our services. You may manage your cookie preferences through your browser settings.

2. Purpose of Collection and Use of Information

We collect and use personal information for the following purposes:

Processing and acknowledging donations
Managing membership accounts and benefits
Issuing donation receipts for tax purposes
Sending updates, newsletters, and information about our activities (where consent has been provided)
Complying with applicable legal, financial, and regulatory obligations
Improving our programs, website, and services

We do not sell, rent, or trade personal information under any circumstances.

3. Payment Information Security

All financial transactions are processed exclusively through PCI-DSS-compliant third-party payment processors. The Foundation does not store full credit or debit card numbers on its systems.

4. Disclosure of Information

The Foundation will only disclose personal information in the following limited circumstances:

To trusted third-party service providers who assist in website operations, donation processing, communications, or data management, bound by confidentiality agreements
When required by applicable law, regulation, legal process, or enforceable governmental request
To protect the rights, property, or safety of the Foundation, our stakeholders, or the public

5. Data Retention

We will retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law (including statutory requirements for donation record-keeping).

6. Your Rights

You have the right, subject to applicable law, to:

Access the personal information we hold about you
Request corrections or updates to your information
Withdraw consent for non-essential communications
Request deletion of your personal information (subject to legal or regulatory retention requirements)

To exercise these rights, please contact us at: privacy@simorghbridge.org

7. Children’s Privacy

Our website and services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children.

8. Third-Party Websites

Our website may contain links to third-party websites. The Foundation is not responsible for the privacy practices or content of such external websites.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any revisions will be posted on our website with the updated effective date.

10. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Privacy Officer

Simorgh Bridge Foundation
Email: support@simorghbridge.org